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About SmartCares by Rlogic
The Philips authorised service centre in Petaling Jaya — and the online store for genuine Philips accessories and spare parts.
Genuine parts, from the people who repair Philips every day
SmartCares by Rlogic is the online store of R Logic Customer Care Services Sdn Bhd, the Philips authorised service centre. We sell genuine Philips accessories and spare parts, and we strive to be one of the top and best customer-service suppliers of electronic parts and IT solutions.
Because our technicians service these appliances every day, every part we list is matched to the Philips model numbers it fits — so you can order with confidence.
- Philips authorised service centre
- Over 2,400 genuine Philips parts listed online
- Nationwide delivery — Peninsular Malaysia, Sabah & Sarawak
- Lot 2C, Jalan 51/206, Section 51, 46050 Petaling Jaya, Selangor
What you can expect from us
Quality control
Our main focus is the quality of the products. We make sure customers get the best quality from us, and we serve every customer as a V.I.P.
Friendly customer service
We will never serve you with a “because this is my job” attitude. We make sure you feel comfortable throughout your shopping experience, and if you need help finding the correct product we give our best support and professional advice.
How to contact us
Doubts, suggestions or comments about us, our products or our site? Email philips_my@smartcares.com or call 03-7808 4022 and we will get back to you as soon as possible.
Need a part or a repair?
Search by your Philips model number, or send us a photo of the type plate on WhatsApp.